CONTENTS

    [FAIE: Tourism and Travel Management] Tourism and Travel Management: Real-World Experience Like Working at Lac Hong Hotel

    In 2024, Lac Hong Hotel was invested in and constructed with fully modern facilities, simulating a real hotel environment to provide students with the most authentic experiences. This represents an important step by Lac Hong University to enhance the training quality of the Tourism and Travel Management program, meeting the increasingly high demands of the labor market. It is not only a modern hotel but also a practical “classroom,” equipping students with the knowledge and skills necessary to succeed in their careers.

    Why is Lac Hong Hotel special?

    Professional working environment: With its modern design and fully equipped facilities, Lac Hong Hotel simulates a real hotel environment, enabling students to become familiar with a professional workplace while still at university.

    Diverse practical opportunities: From welcoming guests, providing room service, managing the front desk to planning travel tours, students experience all operational stages of a hotel in a comprehensive manner.

    Experienced lecturers: In addition to practical training, students receive direct guidance from experienced lecturers who have many years of working experience in the tourism industry.

    Enterprise connection: Lac Hong Hotel creates conditions for students to work with business partners, opening up numerous attractive employment opportunities after graduation.

    Students learn management activities from welcoming guests…

    What values do students gain from Lac Hong Hotel?

    Practicing customer service skills: From welcoming and consulting guests to handling arising situations, students are trained to become professional staff members who are always ready to serve customers with dedication.

    Managing hotel operations: Students participate in management activities such as planning, personnel coordination, and service quality control, helping them gain a clearer understanding of the responsibilities of a hotel manager.

    Teamwork and effective communication: The hotel working environment requires close coordination among team members. At Lac Hong Hotel, students have the opportunity to develop teamwork skills, effective communication, and problem-solving abilities.

    …to service quality control…

    What do students say about Lac Hong Hotel?

    Minh Thuy, a third-year student of the Tourism and Travel Management program, shared: “I am very excited to work at Lac Hong Hotel. It is an opportunity for me to apply the knowledge I have learned in practice and explore new things. I have learned many soft skills such as communication, teamwork, and problem-solving. I believe that the working experience here will help me feel more confident upon graduation.”

    …or personnel coordination

     


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